Friday, October 3, 2008

Second Week Ends

Glenn wrote:

I've been in the provost's office twice this week to see if he had talked with anyone over at Student Affairs and Enrollment Management (SAEM) or the DSS office. Monday I just left my name and email, hoping that would be enough for the provost to get back to me. It wasn't and I went back to see him again this afternoon. The administrative assistant looked into his emails to see what was going on and we went back and forth about what the provost had done or when he had done it. Then he came in the office from somewhere he had been, and I told him why I was there. So now we have a meeting set for October 7th--next Tuesday. It's only for 30 minutes, so I doubt anything earthshaking will occur.

The Office of Civil Rights in Seattle contacted me this week to set up a time for a telephone interview. They also wanted some documentation, so I arranged to obtain an electronic copy of one of these documents. I needed to scan another document so that I could email it to OCR and get the ball rolling as soon as possible. This was the investigation report that the school's Office of Equal Opportunity had done. I think it ended up being about 35 pages or so. I have other documents that I can send to them, but I am going to wait until they request them. I will tell them what I have so that they are aware of what I have.

Nobody's heard anything about the results of the meeting held on Thursday with the DSS director and a couple of upper management folks from outside state agencies. I think that I will be emailing them fairly soon to inquire about the results of this meeting or if they would like to speak with me or any of the other students affected. As a DVR client, they have a responsibility to me. I should think that they would want to get both sides of the story before determining their next move. I also think that it is important to let them know that I am very much interested in resolving this situation. If I don't contact these folks to let them know of my interest, they might make the assumption that I am not interested. That is far from the case.

I have been having some trouble obtaining my transcripts in a timely manner. Back in August, the temporary supervisor over at DSS told me that with the new policy notes would be returned to students "within the hour." He told me that DSS has a team of clerical staff that will do editing. I thought that was a stupid idea because how can the clerical staff know what points need emphasis and what ones don't? They weren't in the class, so they would have no idea. Editing transcripts is a lot more than just running the spellcheck feature on Word. Fast-forward to today. I emailed the new coordinator and the former supervisor that I have been experiencing delays in obtaining the transcripts and mentioned that "within the hour" comment. The new coordinator didn't think that comment was specific (because it isn't), and went on to say a lot of nothing much in several sentences. Then later on I got an email from that former supervisor stating that he didn't recall making that comment. Sure, and he lost the transcript of the meeting where he said it. That doesn't mean he can deny to me that he ever made that "within the hour" comment because he made it in front of a witness who will say that he DID say that. His credibility is getting quite scarce. Sooo after a bunch of back and forth emailing with the new coordinator, I finally received all the transcripts that I was supposed to have. This new system they have for getting the transcripts to students sure leaves something to be desired. Under the former coordinator, the policy was "within 24 hours" but was usually a lot less than that--oftentimes only a few hours, and usually much less than 12 hours. Transcripts were never lost either, and nobody made ridiculous comments like "within the hour." *scoff*

That's all I have for tonight, It's been an exhausting week. I will post again sometime this weekend.

5 comments:

mishkazena said...

Good luck. I hope you will win this fight for equal accommodations.

A suggestion in case you haven't done this yet: Document everything. Even if you had an oral conversation with someone at DSS, put down a summary of the meeting, the date, and the time. The more documentation you create, the stronger your case is as it shows a pattern of both your efforts and their lack of accountability and resolutions.

Deaf Pixie said...

Hi Glen,

You should contact Seattle Centeral Community College they do have a small deaf student in their program and you also need to reach HSDC about equal Accommodation and contact Divison Vocational Reh should help you to solve with your need to be access.

My nephew is also go to CWU,too
he is hearing. Contact American Disabities Act. www.ada.gov

Glenn said...

Absolutely, I am documenting this as much as I possibly can.

Deaf Pixie said...

Glen I forgot something to say.. I think you can compare to ADA or Civil Right office. I think CWU did ignore.

Do you want me to contact Hearing Speech Deafness Center HSDC in Seattle. Legal Advocay. I would like you contact. http://hsdcstore.com/hsdc.htm
But one problem I don't trust two deaf employee.. These two staff are sleazy.. I encourage you to contact other employee. I recommnend you to contact Susie Burkie ( Incorrect last names?) she is hard of hearing loss, too.

Hearing, Speech & Deafness Center
Artz Communication Center
1625 19th Avenue
Seattle, WA 98122
206.323.5770 V/TTY

Any problem you can contact me at DeafPixie@gmail.com

Leann said...

Glenn, keep up the good fight!!