Thursday, October 19, 2006

 

Electrons on a Spin: Reactions and Jumping to Conclusions, the Likes of Many.

From GU Private Investigator’s blog: “As reported at www.ridorlive.com, College Hall, which houses the office of the president, I King Jordan, has been taken by protestors and locked down. The primary reason for the takeover was because of I. King Jordan’s alleged order to the Kellogg Hotel to turn away all alumni who show up for a room.”

WHAT?!? Are you telling me that the protestors locked down College Hall in attempts to denounce IKJ for ordering the GUKCC to deny all alumni’s requests? My, isn’t that the funniest?!

FYI: I just called GUKCC to reserve a room. Just to see how the front desk staff handles reservations. Here is a copied and pasted excerpt (actually all of it) of my conversation with GUKCC this morning (10/19/06), with pseudonyms of course for myself, the front desk staff, and the third party relay operator:

Hare’s Relay: (F) good morning thk u for choosing
Hare’s Relay: Kellog conference hotel this is
Hare’s Relay: Elizabeth how can i help u qq (sounds calm) ga
GALLYBUSTERS: yes hello. I’d like to reserve a room please ga
Hare’s Relay: (WHILE U TYPED tones IN BKGD) talking IN
Hare’s Relay: BKGD) im sorry qq
Hare’s Relay: oh ok well how can i help u i already have some ga
GALLYBUSTERS: you have rooms available? ga
Hare’s Relay: for what date are you looking for qq ga
GALLYBUSTERS: tonight. ill be coming in tonight. do you have rooms available for tonight? Ga
Hare’s Relay: um
Hare’s Relay: unfortunately we don t have any rooms for tonight we are sold out ga
GALLYBUSTERS: ah, alot of people coming in for homecoming? ga
Hare’s Relay: uh yes it is ga
GALLYBUSTERS: how exciting. ok, thanks ma'am. i guess ill look into other hotels. ga
Hare’s Relay: ok thk you and thk you for choosing
Hare’s Relay: kellogg have a good day ga sk
GALLYBUSTERS: sk
Hare’s Relay: thk you sksk
Hare’s Relay: (HUNG UP ANOTHER CALL QQ)

Nowhere in this conversation have there been questions asking for my status with Gallaudet. She never asked whether I was an alumni. And to think that Roger Kraft made the allegation that IKJ had something to do with it (www.ridorlive.com). Ha.

Also from GU Private Investigator’s blog: “However, a call to the Kellogg Hotel made at approximately 2:30 am was met by a surprised front desk person, who indicated that the hotel was still open for those who have reservations. The gentleman stated that HC traditionally brings around a full hotel and that they currently have a waiting list but again emphasized that anyone who had reservations would still be honored.”

Of course, those who made reservations have the first priority to claim rooms. I’d like to believe that the hotel sets a deadline and if the people who made reservations do not follow through with their plans, then of course inevitably, those rooms would go to other people who want them. Or if the guest cancels the reservation, then the room goes to someone else. It’s standard protocol. I called GUKCC again this morning to see how they handle reservation cancellations and such.

Hare’s Relay: PLS ENTER THE NBR U WANT TO DIAL GA
GALLYBUSTERS: 202 651 6000 please ga
Hare’s Relay: DIALING 202 651 6000 PLS HD
Hare’s Relay: RING 1 (F)
Hare’s Relay: thk u for choosing
Hare’s Relay: callo (Kellogg) conference hotel
Hare’s Relay: how can i help u qq ga
GALLYBUSTERS: hello. id like to make a reservation please. ga
Hare’s Relay: for what date will u be arriving qq
Hare’s Relay: (sounds calm) ga
GALLYBUSTERS: tomorrow evening. ga
Hare’s Relay: um we are sold out for tmw evening
Hare’s Relay: we don t have any rooms available ga
GALLYBUSTERS: ok. i understand that you have some rooms available due to reservations. suppose some of those reservations do not follow through. could i still try and claim a room? ga
Hare’s Relay: uh yeah u can try to claim the room if there s any available ga
GALLYBUSTERS: ok, great. so there are rooms under reservations? i could still try to come tomorrow night and see if there's anything available. ga
Hare’s Relay: ok well on my system it says that i don t have
Hare’s Relay: anything available tmw i don t know where you re going to make the
Hare’s Relay: reservations this is the only way u can make the reservations ga
GALLYBUSTERS: can i ask you a question? suppose someone reserved a room for, say friday night, and that person doesnt come to claim that room, how does the hotel decide whether to give that room to someone else who wants it? whats the deciding factor? when someone makes a reservation, does the hotel expect that person to come at a certain time, and if that person doesnt come at that time, then the room goes to someone else, correct? ga
Hare’s Relay: ok my question is if the guest
Hare’s Relay: cancelled the reservation qq ga
GALLYBUSTERS: my question here is what is the deciding factor ? how does the hotel decide whether to cancel that reservation and give it to someone else?
Hare’s Relay: ok the only factor u know if the guest cancels
GALLYBUSTERS: does this reservation require that it be cancelled before turning it over to someone else? or do you wait until that person doesnt show up and then turn this reservation to someone else? how does that work ga
Hare’s Relay: the reservation we will give that to somebody else if somebody
Hare’s Relay: else calls us here i don t know whether a guest will cancel
Hare’s Relay: the reservation or not ga
GALLYBUSTERS: so suppose that guest doesnt come on the day he said he would come, do you still give that room to someone else? ga
Hare’s Relay: (WHILE U TYPED )
Hare’s Relay: hd on a second pls (HOLDING)
Hare’s Relay: (hd)
Hare’s Relay: hello sir i m so sorry yes ga
GALLYBUSTERS: so yes, thats the deciding factor? if that person doesnt come on the day he says he will come, that room will go to someone else? Ga
Hare’s Relay: yes ga

Kraft (http://deafkitchen.blogspot.com/2006/10/gukcc-something-fishy.html): “…thought I'd share my experiences with the Kellogg Center, the on-campus hotel. My trip here was hastily arranged so I didn't have time to call ahead for reservations. Upon arrival on Saturday night, I went straight to GUKCC to reserve a room for my base of operations. Alas, the front desk staff told me that "management" had just decreed the hotel be closed until Monday (today). I showed my credit card and tried to reason that they'd make money with my stay. No luck. Asked the nice lady to call her manager. On the phone, I explained that I would not need maid service--that I could keep my room clean. Still no luck. So I got a room at the Red Roof in Chinatown.”

Roger, better luck next time. LKraft: “The next day (Sunday) returned to GUKCC and tried to make reservations for Monday night. This time, I was told that the hotel is now closed until Sunday Oct. 22nd. It immediately struck me that this is the day after Homecoming.”

Of course, the hotel is BOOKED. Simple as that. The hotel is booked until the day after Homecoming. So what? Why are you surprised? Isn’t this a good thing? You could claim “YAY! Look how many rooms the alumni have grabbed up! It’s going to be a good weekend and kudos to our protest!”

Kraft: “Coincidence? Or is the administration trying to prevent outsiders (alumni) from easily congregating on campus? The hotel staff said rooms are vacant, so the hotel stands to lose money by refusing to accept my reservation. Part of the cost of fighting the protest? You be the judge.”

Roger, aren’t you the cutest? Just the cutest! You never made a reservation! You said specifically in your blog (scroll up) that your trip was “hastily arranged” and that you “didn’t have time to call ahead for reservations”. And to say that the hotel refuses to accept your reservation? Ha! You are posing many contradictory statements here. And for kicks, look at my conversation (this is an excerpt pulled from the conversation I just posted above) with the hotel once again:

GALLYBUSTERS: thank you ma'am. and do you ever ask a guest for his/her status in regard to gallaudet?
GALLYBUSTERS: whether he's an alumni, or a professor, or a student? ga
Hare’s Relay: (WHILE U TYPED ) hd 1
Hare’s Relay: second (HOLDING)
Hare’s Relay: no we don t go that far ga
GALLYBUSTERS: ok thanks ma'am. have a good day ga
Hare’s Relay: u too

And to hear Kraft say “Part of the cost of fighting the protest? You be the judge” makes me queasy. I say, reader, YOU BE THE JUDGE – I only hope that you break down everything based on fact, opinion, and logic.

GU Private Investigator: “could the front desk person have been issuing a generic denial ordered by the administration?”

And the GU Private Investigator says it is possible the administration made a direct order on GUKCC to deny all hotel room requests from alumni. Isn’t he as funny as Roger, too?

Ah, the life of reactions. I loved the chemistry class in high school, didn’t you, too?

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