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How Much is Your Interpreting Service Worth? (Part One) CSD By Christina Payne The trickiest thing about working as an independent contractor is determining how much you are worth to the clients. If you price your service too high, you’ll quickly lose business. If you price your service too low, … Continue reading → Mon, Jan 12 2015 The Truth About Firewalls CSD BY JOHN DALLES Any computer that connects to the Internet should use a firewall. A firewall is designed to protect your computer from intrusion. Firewalls are the first line of defense against security threats. Although not a panacea for all … Continue reading → Mon, Jan 12 2015 How Much is Your Interpreting Service Worth? (Part 2) CSD By Christina Payne This blog is the second part to the “How Much is Your Interpreting Service Worth?” blog. In the last blog, we discussed the first step in finding the value of your service, and what costs you should … Continue reading → Mon, Jan 12 2015 How Much is Your Interpreting Service Worth? (Part 2) CSD By Christina Payne This blog is the second part to the “How Much is Your Interpreting Service Worth?” blog. In the last blog, we discussed the first step in finding the value of your service, and what costs you should … Continue reading → Wed, Aug 22 2012 How Much is Your Interpreting Service Worth? (Part One) CSD By Christina Payne The trickiest thing about working as an independent contractor is determining how much you are worth to the clients. If you price your service too high, you’ll quickly lose business. If you price your service too low, … Continue reading → Thu, Aug 16 2012 Our Story, Our Culture: An Inside Perspective CSD BY NICOLE DARLAND The company formed because of a vision. After a meeting with a group of fellow deaf and hard of hearing individuals, the idea of CSD came to Ben Soukup, our founder and current CEO. The group shared ... Continue reading → Wed, May 30 2012 CSD Partners with Deaf Services Center to Expand Upon its... CSD Working with Deaf Services Center to grow CSD’s video remote interpreting network creates greater access for both businesses and consumers seeking interpreting solutions. SIOUX FALLS, S.D. (May 23, 2012) — Today, CSD announced that it has formed a partnership with ... Continue reading → Fri, May 25 2012 Interpreting: Qualified vs. Unqualified CSD BY CHRISTINA PAYNE Who determines whether an interpreter is qualified? Is holding an interpreting certification sufficient or should we focus on interpreter’s aptitude and experiences as outlined in Americans with Disabilities Act (ADA)? These questions were always up for debate ... Continue reading → Thu, May 17 2012 What is a Contact Center? CSD BY JULI ROBINSON Formerly referred to as a “call center”, a contact center is defined as a place where contacts are made and received. It is often the “front door” to a business and is the place where most crucial customer interactions take place. Therefore, its effective and efficient operation is a key ingredient to [...] Tue, May 15 2012 Meet the Faces Behind CSD: Adam Ellsworth CSD Adam Ellsworth, Senior Database Administrator From interpreting to equipment distribution to managing personnel, Adam has been a rock star in developing custom software to meet our unique needs for over 7 years. He originally developed the Interpreter Scheduling software that allows CSD’s nationwide Interpreter Referral Services to be centrally managed and accessib... Thu, May 10 2012 Breaking New Ground in Austin, Texas CSD CSD Technology Group is opening a new Technology+Design Studio (TDS) in Austin, Texas. The mission of TDS Austin is to design and develop our next generation web environment, mobile applications, and network/communication infrastructure. The terminology “technology+design” was chosen to communicate the integration of information technology and creative des... Wed, May 02 2012 Project Endeavor Releases Online Training Course “Your... CSD The Project Endeavor website houses an established information resource center with hundreds of videos — all of them captioned, voiced and filmed with actors using American Sign Language (ASL). Today, CSD is announcing an enhancement to this resource center with the release of the online course “Your Road Trip — Destination Employment.” the Project Endeavo... Mon, Apr 23 2012 Project Endeavor to Focus Only on Broadband Subscriber... CSD As we near the end of our two year Project Endeavor grant, CSD will no longer be focusing on subsidized equipment as we have over the past 18 months. In fact as of April 13, we will only be accepting applications for handheld mobile devices and either wired or wireless broadband services. Mon, Apr 02 2012 Project Endeavor Expands Latest Equipment Offerings for... CSD Today, CSD announced broadening its selection for Project Endeavor’s menu of broadband equipment to now make available the iPhone 4S. Back in July 2010, the National Telecommunications and Information Administration announced CSD was awarded a multi-million dollar grant to make discounted high-speed Internet/broadband accessible to the nation’s deaf and hard of h... Wed, Mar 07 2012 CSDs Project Endeavor Brings Videophone Accessibility to... CSD CSD sent PAV press releases to media outlets in Racine, Stevens Point and Superior, Wis.; Parsons, Topeka, Wichita, Oakley and Salina, Kan.; and Hibbing, Minneapolis and East Grand Forks, Minn. The press releases were sent to inform the local communities that they now have access to a PAV at these respective organizations, like Independent Living [...] Thu, Nov 10 2011 Verizon Signs on as Gold Sponsor for Grow with CSD... CSD Community education, deaf domestic violence and community support programs the focus of the campaign to raise funds for CSDs unique and critical services provided for the nations deaf and hard of hearing population. SIOUX FALLS, S.D. (Sept. 8, 2011) In June, CSD announced that Academy Award Winner for Best Actress Award, producer, author and [...] Tue, Sep 13 2011 Project Endeavor New Equipment Offerings Feature Up to 50... CSD iPad2 for $300, Sprint smart phones for $175, Samsung Netbook for $132 huge savings now available for deaf and hard of hearing people. Wed, Aug 31 2011 CSD Aligns with Lutheran Social Services of South Dakota To... CSD Now, businesses in Sioux Falls can call one number to request an interpreter in more than 35 foreign languages, in addition to American Sign Language. Thu, Jul 28 2011 Grow with CSD Fundraising Campaign Event to Feature... CSD Today, CSD proudly announces that Academy Award Winner for Best Actress Award, producer, author and activist Marlee Matlin will make an appearance at the Grow With CSD event, a fundraiser for CSD programs that assist deaf and hard of hearing individuals and their families in gaining equal access to services, communication, education and the social and economic oppor... Mon, Jun 20 2011 Project Endeavors Broadband Adoption Program Expands... CSD Today, CSD announced that VRS provider Sorenson Communications will provide equipment for CSD and Project Endeavors new expansion of broadband equipment offerings. Qualified deaf and hard-of-hearing consumers will now be able to receive free VRS equipment along with discounted broadband services. Moreover, CSD is able to provide financial support to qualified ind... Mon, Apr 11 2011 President Obamas Comments on Broadband Accessibility... CSD During President Obamas State of the Union address, he noted that broadband wireless access should be available to 80 percent of all Americans. CSD is doing its part in bringing that level of access to low income deaf and hard of hearing Americans all across the country. Thu, Feb 03 2011 CSD Launches Contact Center to Qualify Deaf/Hard of Hearing... CSD Today, CSD has opened a new contact center and is starting to qualify deaf and hard of hearing consumers from around the nation for Project Endeavor. Mon, Dec 06 2010 Project Endeavor deal on Dell 11z notebook computer and... CSD Project Endeavor has Dell 11z notebook computers bundled with a year of high-speed Internet service priced at $230 for deaf and hard of hearing consumers who qualify. Wed, Dec 01 2010 Access Redefined! CSD On November 1, 2010, CSD proudly celebrated 35 years of service. Since 1975 and counting, CSD has been redefining what access means for deaf and hard of hearing consumers in the areas of community services, contact centers, interpreting and relay. Thank you for your ongoing support as CSD continues to redefine access into the next [...] Mon, Nov 15 2010 CSD and Project Endeavor Jobs Available Now! CSD CSD and Project Endeavor have a wide variety of jobs available. Many require proficiency in sign language. Thu, Sep 09 2010 CSD Raises Over $10k for Haiti Disaster Relief Efforts CSD CSD, the nations largest deaf and hard of hearing service organization, announced today it will be sending over $10,000 to two separate Haiti entities to assist them in serving their deaf, hard of hearing and other disabled population in the wake of Haitis recent national disaster. Wed, Mar 10 2010 CSD Announces Enrollment Beginning for Annual Deaf/Hard of... CSD CSD and the National Leadership and Literacy Camp (NLLC) are now accepting deaf and hard of hearing students for their annual summer camps. The NLLC, which brings together gifted deaf and hard of hearing students to sharpen their literacy and journalism skills along with their leadership abilities, offers two separate programs. The NLLC program for 9th-12th graders wi... Mon, Feb 08 2010 IRS Videos in ASL Available on YouTube CSD With tax season in full swing, did you know that deaf and hard of hearing consumers can find answers to their tax questions directly from the Internal Revenue Service (IRS) in American Sign Language (ASL)? The IRS has built a YouTube channel complete with a series of ASL videosthat are also voiced and captionedon a myriad [...] Tue, Jan 26 2010 CSD Attends Junior NAD Conference CSD The Junior NAD Conference was held in Austin, Texas at the Texas School for the Deaf, Nov. 4-7. Over 93 students from 31 different schools, participated, along with 43 staff. Eight presenters enriched the students with the stories of their professional experiences. Mon, Jan 11 2010 CSD Designated for State of California Disability Equipment... CSD Call Center of the Year award winning organization, CSD, notified on intent to award $30 million contract to provide services to the Deaf and Disabled Telecommunications Program for states 600,000 deaf, hard of hearing, blind and other disabled community. Fri, Dec 18 2009 CSD Golf Classic Raises Over $15,000 for Deaf Youth CSD On July 31, at Spring Creek Golf Course in Harrisburg, S.D., CSD held its seventh annual Golf Classic fundraiser. All proceeds from this charity event benefit Camp Lakodias National Literacy and Leadership Camp (NLLC) for deaf and hard of hearing youth. The NLLC is held each year at Camp Lakodia, located on Lake Herman in [...] Thu, Sep 10 2009 CSD Poker Run Raises Funds for National Leadership and... CSD Another year, and another successful NLLC Motorcycle Poker Run! On May 16, motorcycle riders from the Sioux Falls area participated in the 5th annual NLLC Poker Run. Approximately $1,230 was raised by the run to assist students in need of financial assistance to attend the youth leadership camp. Unfortunately, this figure was down slightly from last [...] Wed, Jul 15 2009 Minnesota Adult Students Present Before Audience CSD CSD of Minnesotas Deaf Adult Education program hosted the first annual Student Profile night on June 9. A group of eight adult students delivered presentations for the first time in their lives before an audience of 50 people a friendly mix of students, teachers, administrators, family and friends. The Student Profile project was initiated this [...] Tue, Jul 14 2009 CSD DTV Help Center Sees 100s of Calls on DTV Transition Day CSD The entire television industry finally transitioned to a digital signal on June 12, in the morning, leaving analog behind. On that Friday, just between 711 a.m., the DTV Help center received approximately 300 calls, and over 1,600 on the day. In fact, the call volume was so extensive that the voice mail system in place [...] Mon, Jul 13 2009 FCC Extends CSDs DTV Contract to July 31 CSD Consistent call volume to CSDs DTV Help Center even weeks after the DTV transition deadline prompts FCC to extend this resource another month. Wed, Jul 01 2009 Join CSD at HLAA and DSA Conferences CSD Location: Sioux Falls, S.D. Release date: 6/17/2009 Now that the summer is finally here, there are a number of deaf and hard of hearing conferences, conventions and tradeshows all over the nation. We at CSD wish all of them the best of luck and great success. CSD will be attending some of those conferences. First, CSD is staffing [...] Wed, Jun 17 2009 Debunking DTV Myths CSD With only one day to go until the switch, the CSD DTV Help center wants to ensure that deaf and hard of hearing consumers know what it takes to get ready for the switch on June 12. Heres what you should know: Analog television sets will NOT be obsolete after June 12. You can continue to use [...] Thu, Jun 11 2009 FCC Extends CSDs DTV Contract to June 30 CSD ___________________________ PRESS ANNOUNCEMENT Release Date: June 2, 2009 Contact: Derric Miller CSD Communications Office Phone: (605) 782-1036 dsmiller@c-s-d.org FCC Extends CSDs DTV Contract to June 30 Originally planned to end May 31, now the 3.6 million homes still unprepared for DTV switch can access CSDs Help Center after the June 12 transition deadline. SI... Wed, Jun 03 2009 What Captioning Survey!? We created a humorous video to... CSD What Captioning Survey!? We created a humorous video to explain about the captioning survey that CSD is doing. We are doing a survey, collecting people's thoughts and concerns about closed captioning across the country. We will be submitting the results of the survey to proper authorities. We want to hear from you! Help us voice out [...] Mon, May 11 2009 DTV Help Center Video Are you still having captioning... CSD DTV Help Center Video Are you still having captioning issues due to the Digital TV transition? Are your captions intermittent, are they garbled, or do they not even show up when you try to watch your favorite programs? Watch how a deaf family deals with their closed captioning issues. As you can see in the video [...] Thu, May 07 2009 Closed Captioning Problems?
CSD Digital TV Transition by June 12 Are you confused about what is required to make the switch to digital TV? Are you having trouble with closed captioning? You can get your answers and assistance through CSDs Digital TV (DTV) Help Center. DTV Help Center is specially designed to handle calls from deaf, hard of hearing and deaf-blind communities. You can reach u... Thu, Apr 09 2009 |
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