Glenn's Story Book

Done at CWU but ...
Glenn's Story Book Glenn wrote:I have finished all my classes for my degree and have left Central Washington University. But I do not really have any closure. Nothing has really been resolved. What happened while I was at CWU?I had my accommodations disrupted.Shoddy accommodations were put into place. "Indiscernible" appeared on a transcript 157 times during a one-hour class.I and som...
Wed, Jul 14 2010

Interesting Turns
Glenn's Story Book Glenn wrote:There have been some interesting things going on here at Central Washington University.Fall 2009 accommodations had some problems that CDS (Center for Disability Services) basically had no intention of taking any responsibility for. They seem to be under the impression they can provide sub-par accommodations and take ineffective corrective action when pro...
Mon, Mar 08 2010

The Difference Between Trying and Succeeding
Glenn's Story Book Glenn wrote:The Fall 2009 quarter was not very successful for me at Central Washington University.One of the contributing factors for this was that CDS (Center for Disability Services) assigned a transcriber who exceeded the 24-hour turnover time for transcripts on at least three occasions. This is in conflict with official school policies. I was told that correctiv...
Wed, Jan 06 2010

What are "Adequate" Accommodations?
Glenn's Story Book Glenn wrote:It seems like nothing has changed at all since the OCR agreement was signed by the CWU's president. Essentially, the difference between what the school calls adequate and what I call adequate are not the same things. They call a transcriber whose transcript turnover times violate school policy adequate. I call it unprofessional and unacceptable, yet the p...
Mon, Nov 16 2009

The OCR Agreement Finalized
Glenn's Story Book Glenn wrote:The Office for Civil Rights finally finished their negotiations with Central Washington University around September 1, 2009. It took almost an entire year to get to this point. What does the agreement entail? There are a few different things in it. For some reason, OCR only considered two quarters to have "problems" for lack of a better term. They are W...
Mon, Oct 12 2009

Glenn wrote:It's been a long time coming. The Seattle...
Glenn's Story Book Glenn wrote:It's been a long time coming. The Seattle Office for Civil Rights has FINALLY completed its early resolution proposal. I think it has taken them about five months to get this far. I wonder how much longer it would have taken them if there was no early resolution request from the school? Perhaps another year or more. I think it is ridiculous how long it...
Sat, Aug 15 2009

Office for Civil Rights -- Stalled?
Glenn's Story Book Glenn wrote:For the past three or four weeks OCR has not done anything that I can see. The investigative team had drafted a Voluntary Resolution Agreement (VRA) and turned that into the chief attorney for approval. The chief attorney had some recommendation for the team to incorporate, which they did. So for the past three or four weeks, we have been waiting for th...
Sat, Jun 20 2009

Office for Civil Rights Progress ... Sorta
Glenn's Story Book Glenn wrote:The Office for Civil Rights (OCR) in Seattle is making progress, albeit slow progress. I suppose it's better than no progress at all.Six weeks ago, I was informed that the school was seeking early resolution. I have been receiving more-or-less weekly updates from an investigator at OCR. The last few have basically been pretty much the same--the Voluntar...
Mon, May 18 2009

New Quarter--Are Things Heading the Right Direction?
Glenn's Story Book Glenn wrote:Spring Break was a busy time for me. Some of the time was spent wrenching on my truck. There have been some developments with the DSS office as well. I received a D- in one of my classes last quarter. I'm not interested in pointing fingers at this point. I'll just say that steps have been taken to address some things that needed addressing.I had an ide...
Thu, Apr 02 2009

March Update for Central Washington University Situation
Glenn's Story Book Glenn wrote:The quarter is almost over.I thought I'd post an update....I've initiated legal action against the school. I filed a tort claim with the state, which is part of the process for suing a state agency. This was filed several weeks ago. The state office that handles tort claims has 60 days to investigate the claim and decide whether or not they agree with t...
Sun, Mar 15 2009

Prospects Not Good
Glenn's Story Book Glenn wrote:I don't think that this school's DSS office is too interested in what student needs are.I have had one of my transcribers out sick for most of the week earlier this month. They don't have a worthwhile backup plan in place, and what is done is send something that isn't very conducive to my success. Troy, the coordinator, tells me it is the plan that I agree...
Tue, Feb 17 2009

New Quarter off to Rocky Start
Glenn's Story Book Glenn wrote:We are only a week into the new quarter, and the drama has already begun for me. Where to start? I guess I will start with some commitments that Charlotte had made to me on November 21, 2008. That would be as good a place as any.One of the commitments that Charlotte had made to me was that she would see that I had experienced transcribers in my400-level...
Wed, Jan 14 2009

Recent Developments at CWU
Glenn's Story Book Glenn wrote:There have been some new developments since I last posted, but I have been caught up in finals and the end-of-quarter projects and things going on. My family was here from December 6-10, so I was busy during that time too.I had a meeting with Charlotte Tullos on November 21, 2008. It was the Friday before the week we had our Thanksgiving break. The firs...
Sun, Dec 14 2008

More Monday Drama at CWU
Glenn's Story Book Glenn wrote:Another thing that happened on Monday was that I received a response to a email that I had sent one of the senior administrators last week. Apparently, there's been a committe formed called Resource Central. I don't know who's on it, but one of the members is close to the president's office. I was told that someone would be contacting me "soon" last wee...
Wed, Nov 19 2008

OCR "Formally" Investigates
Glenn's Story Book Glenn wrote:I emailed the Office for Civil Rights investigator on Monday because I was unsure what the implications of the letter that I received last week were. Specifically, I wanted to know if the letter meant they would now "formally" investigate Central Washington University's DSS office. I received an "out of the office" automatic reply shortly after sending th...
Wed, Nov 19 2008

OCR Investigation Initiated
Glenn's Story Book Glenn wrote:Monday's mail brought a letter from Office for Civil Rights in Seattle.I had originally filed a discriminiation claim with them back in March 2008. This claim was denied because OCR doesn't investigate claims while another agency is simultaneously investigating the same claim. This other agency would be Central Washington University's own Office of Equal...
Wed, Nov 12 2008

"Disgruntled"
Glenn's Story Book Glenn wrote:I went to the meeting I had with the associate VP at Student Affairs on Wednesday, and I was correct in my guess that it was about emails I sent to Troy, the new coordinator. What a surprise.My first impression of this guy was that he was pretty low-key and easier to talk with than the other associate in that office that I've had earlier dealings with. H...
Sat, Nov 08 2008

Getting Defensive
Glenn's Story Book Glenn wrote:I don't know for sure yet, but I think that Troy filed a complaint with Student Affairs and Enrollment Management. I received an email from someone in that office requesting a meeting. I asked what it was about and they told me that a complaint had been lodged.SAEM (Student Affairs and Enrollment Management) is the office that supervises DSS and Troy wor...
Thu, Oct 30 2008

Troy's Big Snit
Glenn's Story Book Glenn wrote:Troy didn't like my email to him. He's in a snit over angry emails. I admit that I have sent him angry emails in the past, but I don't think this one was angry. Here's his response:Glenn, I know you were very upset that Fawn is ill and no other Typewell Transcribers were available for your 11:00 class today. However, no matter how you are feeling your...
Tue, Oct 28 2008

Mad on Tuesday
Glenn's Story Book Glenn wrote:I went in to school at 8 this morning, which is a few hours before my 11:00 class begins. I had some work to do. I'm doing this and an email hits my inbox. It's from Troy Brenner, the new coordinator at DSS. Troy says that the regular TypeWell transcriber is sick and they don't have a back-up plan. He offered me two options:Tape record the lecture and ...
Tue, Oct 28 2008

Video Added to KNDO Story
Glenn's Story Book Glenn wrote:A video has been added to the KNDO story.
Sat, Oct 25 2008

News Story on KNDO
Glenn's Story Book Glenn wrote:Here's the text of the story that was on KNDO today at 5 p.m. It was the lead story. The whole thing was over pretty fast and only took about a minute. Deaf Student At Central Washington Feels University Isn't Providing Proper ServicesPosted: Oct 24, 2008 05:08 PMUpdated: Oct 24, 2008 05:08 PMELLENSBURG--A Central Washington University student who is dea...
Fri, Oct 24 2008

Airing Tonight
Glenn's Story Book Glenn wrote:It's airing on tonight's news! I guess they wanted to get it out before the weekend, and Nick is off Monday and Tuesday from what I understand. I will be recording it on my VCR. It will be interesting to see how the media covers it this time.
Fri, Oct 24 2008

KNDO Interview
Glenn's Story Book Glenn wrote:Today I had an interview with Nick Paradise of KNDO. He wasn't sure where the building was that we were meeting in, but we were able to get in touch with him by cell phone and find out that he was here. He asked a lot of good questions and I gave him the best answers that I could. He asked about Before and After and I talked about that for a few minutes...
Fri, Oct 24 2008

Media Coverage
Glenn's Story Book On Friday I have an interview with a TV reporter from Yakima. His name is Nick Paradise and he is from KNDO. Nick thinks it will be about 25 minutes, but I imagine that whatever ends up on the news will be highly edited and much shorter. I think that he will try to talk with someone in DSS and maybe the vice-provost. Or maybe it is the assistant provost.... It wo...
Fri, Oct 24 2008

CART Qualifications a Secret?
Glenn's Story Book Glenn wrote:The new coordinator has basically refused to tell me what the new CART provider's qualifications are. He cited it as a "personnel issue" and won't discuss it. As a consumer/student, I think that would be information that I should be able to have access to. I'd like to know if she is certified (doubtful) or if she belongs to any professional organization...
Wed, Oct 15 2008

Letter to the Provost
Glenn's Story Book Glenn wrote:Here's the text of a letter I wrote to the provost and delivered to his office on October 9. I included the CART transcript so that he could judge its merit for himself. Thursday, October 09, 2008 Dear Dr *****:I know that we agreed to respect each other’s time, however I am asking that you look at the transcript of our meeting on Tuesday, October 7. I h...
Fri, Oct 10 2008

Provost Follow-up
Glenn's Story Book Glenn wrote:I had a follow-up meeting with the provost today at 1:00. I get there on time and who do I see but the CART person who was moved out of my ADMG 310 class. Making small talk isn't really an option, but I did tell her that the teacher couldn't understand one of the transcripts she created. She looked a little embarrased about that. She should be ashamed ...
Tue, Oct 07 2008

What Makes Good Accommodations?
Glenn's Story Book Glenn wrote:What makes good accommodations?That's something I have been thinking about lately.For my IT 428 class, I have two solo TypeWell transcribers. One has some experience, and the other has very little. They might seem to be getting the lecture OK, but I am beginning to really wonder about this. Last spring I had IT 422 with the same instructor. In that cla...
Mon, Oct 06 2008

Second Week Ends
Glenn's Story Book Glenn wrote:I've been in the provost's office twice this week to see if he had talked with anyone over at Student Affairs and Enrollment Management (SAEM) or the DSS office. Monday I just left my name and email, hoping that would be enough for the provost to get back to me. It wasn't and I went back to see him again this afternoon. The administrative assistant look...
Sat, Oct 04 2008

Back to Class
Glenn's Story Book Glenn wrote:Classes begin for the fall quarter on Wednesday, September 24th. It was a really stressful week for me.My first class is IT 428, which is at 11. I've had this instructor before and he's a challenge. I have two different TypeWell transcribers alternating days with one another. One of them has some experience and the other has very little experience. So...
Fri, Oct 03 2008

CART Criticized
Glenn's Story Book Glenn wrote:It has been a fairly interesting day today with a lot going on. Most of it was good, but some was not.One of the good things that happened was that I got to meet someone on the east coast via video phone call who had some really good ideas on how to get more exposure for this story. She had quite a few excellent suggestions, and I have already acted on o...
Fri, Oct 03 2008

CART Booted
Glenn's Story Book Glenn wrote:I'm in my 11:00 class and trying to follow along with this complex stuff the instructor is going over in class and an email lands in my inbox. I wanted to take a quick look at it to see if it was anything interesting.It was from the new coordinator saying that he had arranged to have TypeWell in my next class starting on Friday. He didn't say who it was ...
Fri, Oct 03 2008